Understanding Softdial Contact Center Version 11 Designed For Integration
Let's dive into the details surrounding Softdial Contact Center Version 11 Designed For Integration. Patrick Bosworth, Pre-Sales Manager at Sytel, describes the flexibility of SCC's API which has been
Key Takeaways about Softdial Contact Center Version 11 Designed For Integration
- SCC offers powerful and versatile routing of incoming
- Bot capability within SCC offers many ways to automate session handling, leaving your agents to handle higher value activities.
- Contents: Intro - 00:14 Logging in to SCC - 0:42
- Sytel's uniquely flexible platform -
- Softdial Contact Center
Detailed Analysis of Softdial Contact Center Version 11 Designed For Integration
Jamie Stewart, Sytel's Marketing Manager, gives an overview of the new features of SCC Softdial Contact Center Garry Pearson, Sytel's CTO, describes some of the challenges involved in designing a
This video provides a quick introduction to
That wraps up our extensive overview of Softdial Contact Center Version 11 Designed For Integration.