Exploring Reference Interview 8 25 2019
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- Follow these steps for great customer service at the Kansas City Public Library!
- This is a training video I created for EDP 632 using Gagne's Nine Events of Instruction. For the purposes of this video, learners ...
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- This video for public librarians discusses approaches to helping library patrons with legal research questions.
- "Do you have any books on law?” *“I need information on bats.” Have customers ever asked you general or ambiguous questions ...
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References The most common library or how to answer a question like a Librarian! INF1310 Intro to
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